Last Updated: August 8, 2025
Happy Shopping operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
By using and accessing our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified data.
We may collect the following categories of personal information (including inferences drawn from it), depending on your interactions with us, your location, and applicable law:
- Contact Details: Name, billing address, shipping address, phone number, and email address.
- Financial Information: Credit/debit card numbers, financial account details, payment confirmation, and transaction details.
- Account Information: Username, password, security questions, preferences, and settings.
- Transaction Information: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled.
- Communications: Information provided in customer support inquiries or other communications with us.
- Device Information: Browser type, device type, IP address, and other unique identifiers.
- Usage Information: Interaction history with our Services, such as navigation patterns and activity times.
2. Sources of Personal Information
We collect personal information from:
- Directly from you — when you create an account, make a purchase, or communicate with us.
- Automatically — via cookies, similar technologies, and device activity.
- Service Providers — such as payment processors, shipping partners, and analytics tools.
- Partners & Third Parties — as permitted by law.
3. How We Use Your Personal Information
We may use your personal information to:
a. Provide, Tailor, and Improve the Services
- Process your payments and orders.
- Manage your account and preferences.
- Facilitate shipping, returns, and exchanges.
- Customize your shopping experience and recommend products.
b. Marketing & Advertising
- Send promotional emails, SMS messages, or postal mail.
- Display online ads, including personalized ads based on your activity.
c. Security & Fraud Prevention
- Authenticate accounts.
- Detect, investigate, and act on potential fraudulent or illegal activities.
d. Communication
- Provide customer support.
- Respond to inquiries and maintain business relationships.
e. Legal Compliance
- Respond to lawful requests and enforce our policies.
4. How We Disclose Personal Information
We may share your personal information:
- With vendors and service providers — including IT, payment processing, data analytics, shipping, and fulfillment partners.
- With business and marketing partners — to help provide targeted promotions and advertising.
- When you request or consent — such as for product delivery or through social media integrations.
- Within our business group — if applicable, to improve operations and customer experience.
- In business transactions — such as mergers, acquisitions, or asset sales.
- For legal purposes — to comply with applicable laws, respond to lawful requests, and protect our rights.
5. Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security of these sites. You should review their privacy policies before sharing personal information with them.
6. Children’s Data
Our Services are not intended for children under the legal age of majority in your location. We do not knowingly collect personal information from such individuals. If you believe a child has provided us with personal information, please contact us to request deletion.
7. Security and Retention
We use reasonable measures to protect your personal information. However, no method is completely secure.
We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law.
8. Your Rights and Choices
Depending on your location, you may have rights such as:
- Right to Access / Know — Request the personal information we hold about you.
- Right to Delete — Request deletion of your personal information.
- Right to Correct — Request correction of inaccurate personal information.
- Right to Portability — Request a copy or transfer of your personal information.
- Managing Communication Preferences — Unsubscribe from promotional messages at any time.
We may need to verify your identity before processing your request.
9. Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
10. International Transfers
Your personal information may be transferred, stored, and processed outside your country. When doing so, we take steps to ensure appropriate safeguards are in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
📧 Email: care@shop260.com
📍 Address: Sector 8 Ulwe, SHOP-1, PLOT-C/33, Navi Mumbai, MH, 410206, India
📍 Address 2 : Reay Chambers, Dlima Street, AD Pralhad Road, Dockyard Road, Mazgaon 400010